How does on-line booking work?

The UK Dining on-line booking service is quick and easy to use.

You can search for restaurants in our network by using the map or drop down search menus. You'll get a wealth of information for each restaurant on the system, to give you a better idea of things like the food, style and typical prices for each establishment.

We have thousands of restaurants available to book on-line, so you can narrow your search easily by choosing the region in which you want to dine (for example London's West End) and/or what type of food you want to eat (for example 'Italian').

When you find a restaurant you would like to book, simply click on the 'book now' icon and you will be taken to the on-line booking diary for that restaurant. The times and dates on which tables are available will be shown in the diary, allowing you to choose which date and time you wish to dine and for how many people you wish to book. You will be required to enter your email and / or mobile number so that a confirmation can be sent to you.

The restaurant will receive your booking instantly and you get a confirmation by email. Your booking is confirmed 'in real time', because the restaurants in the network are all either integrated with their diaries or guarantee us a certain amount of available tables.

Frequently asked questions

It's quick and easy to book a restaurant online through UK Dining.

Each restaurant has a booking diary interface, accessible via the booking tab in the restaurant details page.

Simply use the booking diary interface drop down menus to select the session you wish to book, (for example, breakfast, lunch or dinner) and the number of diners in your party, then select the date you wish to book.

If the restaurant has special offers on the day you wish to book for, the booking interface will show a message to advise you of this.

Click book online and the available table times and any offers are displayed for you to choose from. If there are special offers available, they will be detailed here so that you may choose to make a standard or special offer reservation

To complete the reservation, you will be required to supply your name and basic contact details, in much the same way as you would for a telephone booking.

Check the booking summary and if all the reservation details are correct, tick the box to accept the booking conditions and click on 'book this table' to send your booking to the restaurant.

Your booking is now complete and you will receive an instant confirmation with a unique booking reference by email. Simply turn up at the restaurant for your booking and enjoy your meal!

If you need to cancel your booking for any reason, cancellations can be made on the cancel a booking page - you simply need to enter your booking reference and email address and the cancellation will be made instantly.

Booking through our services over the Internet is completely free of charge, provided nothing else is clearly stated before you book.

You can cancel a booking quickly and easily online. Simply click on Cancel your booking and supply the booking reference number and the email or mobile you used when booking and the cancellation is immediately sent to the restaurant. Some restaurants do not accept online cancellations, in which case, you will be provided with a link to the contact details or the restaurant so you can call them up and cancel your booking.

No. However, to confirm a booking you must supply your mobile phone or your email address and an alternative contact phone. We need this to be able to send you confirmations and updates and also inform the restaurant you have booked so that they can contact you if needed.

Personal details and settings supplied by you when you use the service are stored on the booking system and made available to the restaurants you book. This is to ensure they can contact you with any important information about your bookings, changes to the system and so on. Whilst we will never use your details for marketing unless you have opted to receive such information, we cannot guarantee that the restaurants won't send you messages after you have booked with them.

No, unless you opt in to a mailing list, we will only use your contact details to send you service related information, confirmations and reminders, in other words the type of messages required for us to be able to fulfil our responsibilities towards you.

The Bookatable Network is a professional restaurant reservation network. We work with Bookatable to help the connected restaurants to market and distribute their available tables through an online booking engine, which is integrated with several distribution partners. Bookatable's online booking engine reaches business guests as well as private diners and offers restaurant experiences in connection with other activities such as travel, going to the movies or the theatre or business lunches. Bookatable Network is based on a model used today in Europe to help thousands of restaurants offer their available tables through hundreds of partners to millions of guests. Bookatable Network is an open network with an open booking engine meaning that the restaurants are free to use any system in their restaurant, the partners can decide which restaurants to work with and the restaurants choose where their tables are offered.

Every booking is unique and is assigned a reference number. This reference number follows the booking throughout the process and is made available to the guest and the restaurant.

Messages are automatically sent to the restaurant when a guest makes a new booking, changes a booking or cancels one. Your experience as a guest is completely online and you receive corresponding confirmations through email. The restaurant receives the messages through one or more of their chosen channels: a table management system or diary installed locally at the restaurant; a web based online diary or email; fax or text messaging. The message to the restaurant contains a reference number, date and time, number of guests, additional requests and contact information.

No. Booking through the online service is always free for you as a guest unless it has been clearly stated to the contrary when you booked. However, it is up to the restaurant to decide whether they want to charge guests who do not show up for a reservation at the agreed time (so called "no shows"). This is usually done by asking for your credit card number when booking.

If at the time of booking, the restaurant required you to supply a valid credit card number, it is up to them to decide whether to charge you a "no show fee" or not. The Bookatable service also regularly do follow up checks on guests who do not show up and if we decide that the service has been misused, we reserve the right to prevent future use of the booking service in the future.

Terms of use

Acceptance of Terms and Conditions

Use of the web site is subject to acceptance of the terms and conditions stated. English Law and the jurisdiction of the English courts govern these conditions. By using the site, you are deemed to have accepted the terms and conditions. If you find the conditions to be unacceptable, you should terminate your use of the site immediately. We reserve the right to amend or append to these terms and conditions at any time without notice.

Definitions

UK Dining shall be taken to mean the website ukdining.co.uk.

'The site' shall be taken to mean the web site ukdining.co.uk.

'Service' is the service provided by UK Dining.

No representations or warranties

The content of and services of the site are provided in good faith and the best efforts have been made to ensure that information is accurate and up to date. However, no guarantees are given that the information, graphics, images, or any other content are accurate or complete or that they are free from inaccuracies, omissions or other errors. No liability is accepted for any inaccuracy or omission or your reliance on information contained in the site. We reserve the right to alter, delete or discontinue any part of the site without notice.

Reviews and descriptions represent only our personal opinions and do not constitute an official guide as to quality, pricing or the practices of any restaurant included in the site. Users of the site should not rely on any opinions expressed on the site before making any personal, business or financial decisions.

This site may contain links to other websites, which are independent from UK Dining. Such links are provided in good faith and we accept no responsibility for the authenticity, content or functionality of these sites. Furthermore these links may lead to sites that contain offensive or malicious content in the form of computer viruses and we accept no responsibility for any damage sustained as a result of visiting such sites.

Fees

Fees for advertising space will be informed to customers in advance of purchases, either via the web site or by email on application. Fees are subject to change without notice, but all quotes remain valid for 28 days. All fees are subject to VAT at the current rate and are payable within 28 days.

Privacy Policy

We take your privacy seriously and will not knowingly share any personal information you provide, including email addresses, with any other organisation, with the exception of information provided for on-line bookings, which will be transferred to Bookatable and to the restaurant in question so that they may complete your reservation in line with your request. Any information you provide will only be used for the purpose for which you provide it.

Cookies Policy

How we use cookies on UK Dining

This website uses cookies to provide you with the best possible user experience.

You can disable cookies at any time by changing the settings in your browser. Please be aware that certain parts of the site may not work properly if cookies are disabled.

Unless you choose to disable cookies through your browser, by continuing to use this site you agree to our use of cookies as outlined in our cookies policy.

What is a cookie?

A cookie is a small text file that is sent by a website and stored by a browser (e.g. Firefox, Internet Explorer). It enables a website to remember things like the preferences you set, or what's in your shopping basket.

Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it. The cookie file is stored in your browser's folder or subfolder and is accessed again by your browser when you re-visit the site which created it.

Your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers. Your browser accesses the cookie file again when you visit the website that created the cookie file.

The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you do things such as logging in automatically or remembering settings you selected during your earlier visits to the website, among many other functions.

Disabling cookies through your browser settings

You can easily delete cookies from your computer and can also choose how cookies are handled by your device via your browser settings. Most popular browsers allow users choices such as:

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If you choose not to receive cookies certain aspects of the website may not function properly and certain services may not be provided.

You can find out more about different types of cookies and how to handle them by visiting http://www.ico.gov.uk/for_the_public/topic_specific_guides/online/cookies.aspx

Cookies for measuring site performance

We use cookies to collect anonymous data that enables us to monitor site performance, for example to see which parts of the site are popular, which links are used most often, where users have been referred from and how users navigate around the site. This helps us to continually update and improve the site to maintain its ease of use.

We use Google Analytics tracking which sets cookies in order to provide us with meaningful reports about site visitors. Google Analytics cookies do not collect personal data about website visitors.

A summary of the cookies set by the Google Analytics service is outlined below. You can find out more about Google Analytics and cookie privacy at www.google.com/analytics/learn/privacy.html and obtain the Google Analytics opt out tool at https://tools.google.com/dlpage/gaoptout.

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These cookies are used by Google Analytics to determine how visitors use and navigate through our site and how they were referred to the site (for example, by a web search, through a direct link.)

The information is collected in an anonymous format and it helps us to see how the site is used and make decisions about how to improve both its layout and the content provided.


Session cookies
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This cookie keeps track of whether a user has seen and acknowledged the cookies alert message.

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This is used to store the session id of a user and is required to determine whether a user is logged in to the web site. Session cookies are deleted when the user logs out of the site, unless an option has been selected to 'keep me signed in'. Session data is also stored when users fill in a form on the site; however the data is stored on the server and not in the cookie.

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This cookie enables the web analytics service Quantcast to collect information about your activity with this site. The information includes your IP, your referrer, the search terms you used and your time of use of the site.


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WordPress the blog software we use sets cookies for a logged in user. WordPress also sets a few wp-settings-[UID] and wp-settings-{time}-[UID] cookies. These are used to allow you to comment on the blog posts.

Third party cookies

We use a plug-in "I Love Social Bookmarking" from milienzo.com to allow you to bookmark and share links from the UK Dining blog. The plug-in may set cookies to enable you to log in via certain social network user accounts.

Cookies from advertisers

We run paid for advertising and affiliate campaigns which allow us to provide use of this site and services for free. Advertisers might use cookies to track various things like how many times you have seen an ad, whether you have clicked on an ad before and whether you make a purchase after clicking on an advert on the site etc.

The main companies we work with are detailed below.

We accept advertising links via the Google network and Google place cookies in order to measure the effectiveness of Google Adsense advertisements that appear on our website.

We use banner advertising and links for products that we think our users may be interested in and the companies supply their adverts, banners and link information via affiliate companies, who set cookies to track clicks and sales made by referral from our site. No personal information is collected.

Further information on the main affiliate organisations we work with can be found at

The cookies used differ from campaign to campaign and cannot be specified on a page like this. See www.youronlinechoices.com/uk/ for more information and how you can manage your preferences and opt out of receiving third party cookies.

Business Information

UK Dining is a web based business service operated by Inspiros.

Inspiros, Apt 1921, Chynoweth House, Trevissome Park, Truro, TR4 8UN

Copyright

Copyright © Inspiros 2009 - 2017. All rights reserved. The programming source code and all site content produced or designed by Inspiros whether text or graphics, remain the property of Inspiros. Reproduction of the site either in part or complete, in any form is prohibited without the express written permission of Inspiros.